Kate Lawr

Systems and Training Specialist



Lexi Jackson

Senior Business Support Specialist

I have been with Windermere for almost 2 years as a business support specialist, but it was part of my life long before that. My mother is a Windermere agent, and having a mother as an agent gave me a well-rounded insight to the intensity of what agents deal with on a daily basis.  This prepared me to understand on a deeper level how to help agents, what the pain and pleasures in their work flow might be so I could step in and assist. My favorite part about my job is teaching and creating skills that the agents can use to better their business arsenal. Outside of work, I enjoy doing art. It helps to calm and center me through the hustle and bustle of everyday life.

Meredith Kane

Senior Business Support Specialist

For the past two years, I have had the pleasure of going to work at Windermere Stellar as a Business Support Specialist. By far, the best part of my job is the people. I enjoy wearing multiple hats, sometime at the same time, to help real estate agents navigate through their days. In previous lives, I have worked as a high school teacher, a cabinet-maker, a lifeguard, a baker, an executive assistant, a pet and little human-sitter, and a “wannabe” freelance writer (so many hats!).

Kaylie Smith

Senior Business Support Specialist

I have been a Business Support Specialist for over two years now, and I love my job! I work really well with anyone and everyone so helping real estate agents of all personalities comes easy to me. I excel at learning new programs (“deals well with change”), having patience (A LOT of patience) and problem solving (Macs and printers). My position also consists of being a part-time therapist and teacher. Hobbies outside of work include snuggling with my cat or trying to get outside for some fun in the sun!


Styles and Templates

Leverage the Windermere brand while helping you showcase your unique style.

Listing Marketing

Enhance your listing marketing with tools differentiate you from your competition.

Value-added Content

Create custom content designed to position you as your client's trusted advisor.

Engage Your Clients

Regularly interact with your sphere in a meaningful way.


Agents Served

Carl Brenden and Jeff Berrier

“Kate and the rest of the TouchCMA team are absolutely incredible! I consider myself to be fairly tech-savvy, but wow…the TouchCMA Team showed us some very practical and helpful shortcuts and editing tools. They are an impressive group and are to be commended! Thanks for your help, TouchCMA Team.”

Kristin Del Balzo

“My trainer tailored our hour to fit with my current level of knowledge so we were able to focus on areas that are new to TouchCMA, instead of just running through a canned presentation that may have included functions that I already know. I really liked this customized approach. She also guided me through a couple of second passes through some of the new functions so I could double-check that I had learned them correctly.  Again, great use of my time. All in all, a great training session on some nice changes/upgrades to our TouchCMA product! Thank you!”

Tammy Going

“This was incredibly helpful! I learned so much, and within about 18 hours of my 1-on-1, I delivered the most impressive CMA I have ever done in my life (!!!) to my sellers via email. I also included a printed report, since they are older. My trainer was very good about not just showing me how to use the tool, but TEACHING me how to do it. I learned so many new tips that it’s hard to talk about all of them, but I enjoyed the adjustment feature the most! I LOVE the TouchCMA tool and cannot say enough good things or thank you enough.”

Susie Hunt Moran

“I highly recommend getting a fresh tutorial on the updated CMA program that Windermere is offering us. I spent an hour today getting my templates updated and learning new tools that will really help you. I highly recommend getting a refresher course if you haven’t done so already.”

Lenore LaTour

“Thank you for arranging this 1-on-1 presentation. Great to see the new improvements [in TouchCMA] and give feedback. In this competitive market for listings we need every edge available to stay above the crowd. We practiced on an address that I had a scheduled appointment for the same day. This program is impressive for its ease of use and professional presentation. And it worked! New listing going live next week.”

Melissa Eddy

“My trainer did an awesome job in showing me how to use the TouchCMA tool. I really like the individualized training method. Kate was very savvy – excellent at her job.”